Forum Discussion

SandrineLeMa902's avatar
SandrineLeMa902
Community Member
3 years ago

Impossible to import PPT

Hello,

I can't import a pptx in storyline 360.

I followed the procedures of the help to solve the problem (office repair ...) but without success.

Can you help me please ?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Bonjour, Sandrine! Welcome to E-Learning Heroes 😊

    I'm happy to help troubleshoot this snag â€” Let's jump in with these tactics:

    • Try renaming the PowerPoint without any spaces, then import again.
    • Take a look at these reasons why you might be seeing this error and see if it provides any clues.

    If there isn't improvement after walking through those steps, could I have you share the PowerPoint file with us here? We'd be happy to test this out for you!

    Looking forward to your response so we can keep at this!

  • Hello Becca,

    I tried all you said me but it's don't works...

    I sent you my ppt to search where is the problem.

    Thank you to tell me if you find a solution.

    I need to work on it as soon as possible ;)

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Thanks so much for sharing your PowerPoint file so I could test it! I was able to import your PowerPoint into Storyline 360 without issues. 

    • Could I have you save the attached PowerPoint to your local drive and try importing again, but this time only try importing a few slides at a time?

    I've also attached the .story file to this post for you to take a look, so let me know if it looks good on your end!

  • Hi Becca,

    I tried to test with your ppt but it's don't work anymore :(

    Have you the possibility to help me to find where the problem come from ?

    Am I the only one to have this problem ?

    Thanks for your help

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Hello again, Sandrine!

      I opened a support case on your behalf and followed up via email. Let's keep at this in your case so we can troubleshoot 1:1 — I'm staying tuned for your reply!