Forum Discussion
Inserting template gets stuck every time?
I have a course where i have created block templates for reuse throughout the course. This worked one or two times, but now when I chose to add a block and pick my template from the block library, it inserts a "inserting template" section into the course and never finishes.
Funny thing is, I can preview the course and the content shows up. I can go and edit other pages and then come back to this page and sure enough, it's still "inserting template". Block templates don't work for me. What can I do?
- MichaelMorales-Community Member
It's happening to me right now. Not a cacheing issue. I can replicate on Chrome/FF on Mac and Windows.
- NinaAraujo-57e5Community Member
Happening here as well...
- juliWaldenGroupCommunity Member
"Spinnin' wheel, got to go round."
It's happening to me today and yesterday. Using chrome. I have restarted twice. Cleared my cache twice. I turned off my machine once, walked around the block, and turned it back on, but no luck. The only thing I haven't done is "Ride a painted pony, let the spinnin' wheel spin." I will submit a support ticket.
Blood, Sweat, and Tears,
Julie
- NinaAraujo-57e5Community Member
Ended up just recreating the whole thing. Replicated in Chrome, Firefox and Safari :-( This should have been fixed by now.
- ValentinPotraCommunity Member
Happening here as well.
- MirandaAndersonCommunity Member
same.
- ElizabethKaramCommunity Member
Happening here too!
Hi everyone,
I'm so sorry for the trouble! We're working on this issue with block templates now, and we'll keep you updated here.
We fixed the issue, and block templates should work normally for you now! Thanks for letting us know.
- JigsawLearningCommunity Member
This issue still isn't fixed. Working in the UK we notice that it happens after 2pm. It works fine in the morning. Seems to be a site use issue.
We reload, clear cache, private browse and all tricks and it still doesn't fix.
- TeresaVanderposCommunity Member
HI there,
Anyone having issues with this on Friday and today? It keeps happening today, I have to close my window and try again, it just keeps spinning. Thanks
Update as of 4pm Toronto time, I can't get it to insert at all, even after refreshing and trying again.