Insertion capture d'écran dans projet

Hi, Elisa!

Thanks for reaching out and welcome to the E-Learning Heroes community!

I'm sorry you're experiencing this issue with poor image quality when inserted into Storyline 360. It sounds like you've done some troubleshooting, so I'm happy to help narrow down the issue. 

• Does this occur with one specific image or all images inserted into Storyline?
• Is the image quality poor in both the preview and published output?

Here are some best practices for high-quality images in Storyline 360. If you're comfortable sharing screenshots of what you're seeing, or your file with our team, we'll take a closer look at what's going on. You can upload those here or share them privately in a support case, and we'll delete them from our systems once troubleshooting is complete!