Forum Discussion
Interaction works on desktop but fails on iPad. Help!
I have a slide with 6 interaction triggers on the page. Each is set to jump to a specific slide. These triggers all work as expected when using a desktop computer. However, when using an iPad (either Safari or Chrome browser), one of the triggers resets the module to the beginning every time. I’ve deleted it and replaced it more than once. I can’t see any difference between it and the other triggers on the page and they all work as intended. Plus, it functions fine on a desktop computer. Has anybody run into this with iPads before?
Hi ElaineTerrell-6,
Sorry to hear that you ran into this snag. I'd like to ask a few questions to clarify your experience:
- Are you viewing your courses on a recent-generation iPad? If so, do you have the latest iOS installed?
- Could you test your course on other mobile devices, such as Android devices and iPhones to see if the same behavior occurs?
- If your course is hosted on an LMS, test it in SCORM Cloud to see if you encounter the same behavior. Can you replicate the issue when the course is hosted in SCORM Cloud?
If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can request a copy of your course for testing.
Would help if you can share the slides, I can help your testing process, any browser at the moment still uses webkit so if it fails in safari it will fail on all browsers on an iPad.
