Intermittent Bookmarking Issue in LMS

Hello Becca,

Thanks for your response. I have my Player Resume setting set to "Prompt to Resume". I have not tested this in SCORM Cloud. 

I tested a couple of other courses on our LMS in Edge and IE. Almost all of them bookmarked my progress correctly in IE but none of them bookmarked in Edge. I also discovered something strange in Edge. When I used the Exit button in the player to exit out of the course, it bookmarked my progress correctly but when I just closed the browser window, it either didn't bookmark my progress at all or took me back a couple of slides.

The course mentioned in my original post has intermittent bookmarking issues on both browsers. I have opened a ticket with the support engineers and waiting for their response now.

Thanks.