Forum Discussion

PrajaktaNalawad's avatar
PrajaktaNalawad
Community Member
4 years ago

iOS device Issue

We experienced the below issue for iOS device as follows:

On iOS device, the screen reader (VoiceOver) starts reading the content from top to bottom in one go when any layer popup opens. This cannot be controlled as it is part of the published files framework/template.

Can you please look into this issue and help us fixing the same.

 

  • Hello Prajakta!

    Thanks for checking in! I don't have an update on this software bug. When I do, I'll be sure to update you in this discussion.

  • Hi Lauren,

    Thanks for the confirmation.

    looking forward to your support in fixing this issue

  • Hi Prajakta,

    We do not have an update at this time. This is still an open issue that our team is looking into and this conversation is attached so that we can share any updates with you here.

    • VarshaGangwal-7's avatar
      VarshaGangwal-7
      Community Member

      Hello Leslie McKerchie,

      We are struggling with this issue for so long please help us to resolve this issue.

      Any update on this issue.

    • VarshaGangwal-7's avatar
      VarshaGangwal-7
      Community Member

      Hello Leslie McKerchie,

      We are struggling with this issue for so long please help us to resolve this issue.

      Any update on this issue.