iOS: Storyline displays small images blurred. Device rotation clears them?
Hi,
I have a course here developed by a third party. Several images are blurry when displayed on an iPhone, but the images instantly become clear if you rotate the device, either from portrait to landscape or the other way. I can also clarify the images if I open and close the Menu (navigation) in the player by tapping the hamburger icon on the left.
I also tested on an iPad, which shows the same behavior. Tested in MS Edge, Google Chrome, and the Success Factors app for iOS.
All of the above were tested from our Success Factors LMS. I did additional checks on SCORM Cloud to be sure the problem wasn't caused by Success Factors--it isn't.
I'm attaching a screen recording of an iPhone displaying the oddity.
This doesn't happen on a Windows 10 PC (Edge or Chrome), or on an Android phone (which is much older and slower than the iPhone) in Chrome.
I tried reducing the image size in PhotoShop so that the browser would no longer have to scale it. This didn't make any difference.
Suggestions?