Forum Discussion

AmallieAlegre's avatar
AmallieAlegre
Community Member
4 years ago

Seekbar for IOS issue

Hello! I would like to ask for your assistance with regard to my project wherein I have a timeline on my slides but when it is being viewed via mobile, the audio playbar is overlapping the actual timeline (which is the red line). This should not be the case. When this is viewed by desktop, there is no problem with this. Hope you can help. I tried adding a javascript code but it still didnt work.  Herewith is the Review 360 link for your reference so you can check first hand it in IOS/mobile. Also I have attached the expected behavior how we want the timeline should appear (similar to desktop) and its mobile behavior (with issue).

We checked your old article that may relate to this. Was wondering if this bug reported has been resolved.

https://community.articulate.com/discussions/articulate-storyline/problem-with-iphone-seekbar-disable-option-not-work

 

Appreciate your advice on this the soonest.

Thank you!

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hello Amallie, and welcome to E-Learning Heroes! ⭐️

    Great call on opening a case with our team! I see you've been working with my teammate, Gerald; you're in great hands! Feel free to reach out to Gerald in your case if you run into more questions!