7 Replies
Crystal Horn

Hi there, iKob. I'm happy to help! I'd like some more information:

  • Can you confirm what version of Storyline you’re using? Go to Help > About Storyline.
  • If you're using Storyline 360, are you using the Modern or the Classic player?
  • If it's easier to help explain, can you attach a screenshot of your course on the Android device and one on the iOS device? 

Thanks!

Katie Gokhshteyn

Hello, Le-cours. Happy to help!

When viewing content on a mobile device in landscape mode, the seekbar stays out of the way until the timeline ends. It then reappears and learners can scrub if needed.

I hear what you're saying about its placement as well as the behavior where the seekbar appears even though it's disabled. I'd like to consult with our Support Engineers to see if we can gain further insight into why that could be happening.

Would you mind sharing an affected .story file for testing? You can send it to our team privately by using this upload link. We'll dig in, and delete the file after troubleshooting!

Ashley Terwilliger

Thanks, Mat and I see you were able to work with Angelo on this issue. He's reported it to our team to investigate as a bug, in that the player seekbar overlaps the slide area when viewed using a mobile device on landscape mode. 

We'll keep you posted on this issue in your case and here within the E-Learning Heroes community.