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JohnMuller-435b's avatar
JohnMuller-435b
Community Member
7 days ago

Issue Logging into Rise

Anyone else having issues logging into Rise?  Worked all morning until about 30 minutes ago.

  • Same here, can't access either Rise or Review, the servers appear to be down

     

  • Glad it is not just me then!  :-)  I am trying to find a way to access their support but not having any luck.  I can't even log into the website.

     

  • Gateway time-out

    The web server reported a gateway time-out error.

    • Ray ID: 8c9492b74bd6b52f
    • Your IP address: 181.42.23.184
    • Error reference number: 504
    • Cloudflare Location: Santiago
    • JohnVargas-2031's avatar
      JohnVargas-2031
      Community Member

      me aparece este error... favor solucionar a la brevedad!!

  • Got an email back from them when I contacted for support and it says: If you believe you're experiencing an outage, please check and subscribe to our status page for updates: articulatestatus.com.*

     
    I checked status and there is a major outage.. 

  • Hello everyone,

    We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.

    I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com

    If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.

  • Hi everyone,  ðŸŽ‰

    I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption.

    Let us know if you still have issues, and we’ll work closely with you.