Forum Discussion
- ChristianCla619Community Member
Same here, can't access either Rise or Review, the servers appear to be down
- JohnMuller-435bCommunity Member
Glad it is not just me then! :-) I am trying to find a way to access their support but not having any luck. I can't even log into the website.
- JohnVargas-2031Community Member
Gateway time-out
The web server reported a gateway time-out error.
- Ray ID: 8c9492b74bd6b52f
- Your IP address: 181.42.23.184
- Error reference number: 504
- Cloudflare Location: Santiago
- JohnVargas-2031Community Member
me aparece este error... favor solucionar a la brevedad!!
- MelissaBaxter-0Community Member
Got an email back from them when I contacted for support and it says: If you believe you're experiencing an outage, please check and subscribe to our status page for updates: articulatestatus.com.*
I checked status and there is a major outage.. - RonPricePartner
https://www.articulatestatus.com/
- MehakBhalla-2e3Community Member
There is an outage - https://www.articulatestatus.com/#
- EricSantosStaff
Hello everyone,
We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.
I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com
If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.
- EricSantosStaff
Hi everyone, 🎉
I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption.
Let us know if you still have issues, and we’ll work closely with you.