Forum Discussion

FabianTrage's avatar
FabianTrage
Community Member
4 years ago

Issue with screen recording

Dear community,

I've got issues with recording my screen, see attached file.

Everytime I want to record, Storyline doesn't capture the parameters I've set. 

In addition, I already uninstalled Storyline, restarted my computer and installed the software again. Unfortunately, it didn't worked. 

Also, I looked into my Windows-Features but the .NET Framework 4.8 was already activated.

I have Windows 10 and the latest version of Storyline.

 

Thanks for help.

  • Hi Fabian. When using multiple monitors, I have found that I must record on my main computer screen (my laptop), or it will record like your attached image. Hope that helps! -Jill

  • Hello Fabian, and welcome to E-Learning Heroes. 😊

    Thanks for contacting our support team as well. I can see that Darwin has reached out to work with you directly.