Angie: Don't feel stupid. Feel enlightened. You learned the hard way, but you learned!
Walt: Feel free to copy and paste (and edit, as needed) my boilerplate info when you need it. Here's the full version:
Troubleshooting is just guessing without seeing the .story file. Here are the best practices for uploading that:
- Only include slides that are related to the problem.
- Be sure objects, layers, motion paths, and variables have meaningful names.
- If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
- Be sure to clearly describe the following in the file and/or in the post with the attachment (if you haven’t already done so):
- What you want to happen
- What is not happening that should happen
- What is happening that should not happen
- What you have already tried
