Forum Discussion
Issues after latest Storyline update
Storyline 360 kept prompting me to install the latest update, and unfortunately I obliged. Since doing so, I no longer have the ability to preview or sync audio. If I try to preview or use the play button on the timeline, the application shuts down. It is unusable and I have a deadline. Nothing else on my computer has changed, only Storyline is affected, and this issue started immediately after the update.
How can I revert back to the previous version? I am currently on v3.50.24832.0
Hi, Erin, and welcome to E-Learning Heroes! ✨
I'm sorry to hear the latest update you installed has caused you some issues. We haven't heard about audio problems with build 3.50.24832.0, so my first suggestion would be a quick repair. Here are the instructions, which will also allow you to update to the most recent version.
If you'd rather roll back to a previous version, you can follow the steps here.
Let me know if this works, and as always, please feel free to open a support case with our engineers.
