Forum Discussion
ErinG-bc19fe39-
4 years agoCommunity Member
Issues after latest Storyline update
Storyline 360 kept prompting me to install the latest update, and unfortunately I obliged. Since doing so, I no longer have the ability to preview or sync audio. If I try to preview or use the play ...
MariaCS
4 years agoStaff
Hi, Erin, and welcome to E-Learning Heroes! ✨
I'm sorry to hear the latest update you installed has caused you some issues. We haven't heard about audio problems with build 3.50.24832.0, so my first suggestion would be a quick repair. Here are the instructions, which will also allow you to update to the most recent version.
If you'd rather roll back to a previous version, you can follow the steps here.
Let me know if this works, and as always, please feel free to open a support case with our engineers.