Forum Discussion
Issues with Rise share links in Word documents
Good Morning
We have noticed an issue when using the Rise course share links in word documents and communications, in that when you click on the link it takes you to the Articulate log/info pa...
It sounds like we're having the exact same issue within our organization. My co-workers without articulate accounts are directed to login page (most like now that you mention) when the link is placed on word / pdf, etc. I have not tested enough to say the links always work as long as they are placed in emails, but I'm starting to think that's exactly what's happening...
Here is another post addressing this issue.
https://community.articulate.com/discussions/rise-360/preview-links-not-working
Thank you for your response, I'm glad it's not just us that are having the issues.
I've responded to the message I received from the person marked as 'staff' so you can see my full response there; it does appear to depend on what type of device I am using and potentially, has something to do with security or settings.
