Forum Discussion
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
Oh no! Sorry to hear that, Eric.
Can you make sure you're working locally and have closed any other open applications of Storyline (I'd double check it in the Task manager)? You'll also want to ensure you're using the latest update of Storyline. I'm not sure which version you're using, so I linked all three below:
If you're still having difficulty after going through those steps, did you also try importing it into a new file as described here?
