Forum Discussion

RypkeProcee's avatar
RypkeProcee
Community Member
2 months ago

Migration to EU server

I want my data on an EU server but that seems impossible. I started using Articulate 5 years ago. Than there was no EU server. I did build courses and now I could not send a copy of a course to a cu...
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GustafSylvin's avatar
GustafSylvin
Community Member
27 days ago

I have the same problem. My ticket is #01150901 and at first Articulate staff did not even said I had a subscription (?) and then said it was impossible to move content to EU even though I know it can be done.

Can you provide me with some extra guidelines here? And why is there not a migration service for this. There must be several customers in EU that would prefer EU servers.

RypkeProcee's avatar
RypkeProcee
Community Member
20 days ago

Hi Gustav, I have mailed several times with the support desk and they told mo now that they escalated this case #01138379. 
I trust that the articulate team wil provide a solution so we can share content between a us-server and a eu-server.

I think they will keep us posted on this subject.

Greetings, Rypke Procee

  • GustafSylvin's avatar
    GustafSylvin
    Community Member
    20 days ago

    Yes let's hope that. Or at least make it possible to migrate from one data center to another. All my customers are in EU and now I can't share content with them.