Mobile Play button Storyline 360 block in Rise

Hi there. I'd like to add to this as well if I could. I'm using a Storyline Block in Rise to act as an automatic completion when people press the final continue button. The Storyline block is after that continue button and it set to trigger completion. This works fine (great, actually) on desktop, although the block take a couple seconds to load before it will register completion.

However, on mobile, the completion block, which only consists of our organization's logo, comes up with the play button. Users then have to 'play' the block on mobile for the completion to trigger. I'm trying to figure out how to make the Storyline block automatically play in Rise without users having to play the block to register completion.

The purposes here being to increase our completion rates by preventing users from closing the lesson window at the conclusion section without clicking the "Exit" button, which we've found people often miss, opting instead to close the window under the impression that their completion is registered. There are clear instructions to do so, but we also know how good users are at following directions. 

Any advice, direction or suggestions about doing this would be greatly appreciated. Thanks!

I have read many threads, it's a shame that the team never bring any change to the software. There are threads from around two-three years, but still no solution. There's no point in purchasing this, so disappointing.

I'll add another current voice to requesting this. Can't believe the 'expected behaviour' has not been added to in 4+ years with this. At the very least, let us theme the colours of the background and play button and perhaps a text prompt within the feature (everyone's thumbnail idea would be nice too).

I wish it wasn't becoming so common for me to look up how to work around something by Articulate, find a post from someone else 4+ years ago, a positive word from an Articulate staffer and zero action.

Another user who would like to remove the play button from mobile devices to keep the thread going. I built a calculator (only could using SL) and would like my users to be able to just interact with it when pulling up the page without hitting play. Thank you. 

I use the cover photo and now I get the play button on the cover photo. This is on desktop. I haven't been able to get around the Play button, even though adding a trigger to jump to next slide would do it, but that doesn't work

Enough is enough; after paying a hefty amount for this package, there is no resolution to this problem. I would not buy this the next time. Can anybody please suggest some good alternatives for Rise 360?

I can't believe that this is still an issue.
We have several customers complaining about the SL blocks showing up with a black box and a play button on mobile, so NO - this is not expected behaviour. It's not expected behaviour that your course looks completely different when viewed on mobile instead of a PC.
Another problem is that once you've pressed play and finished your SL block exercise, users will intuitively press the continue button underneath the SL block. But unfortunately, you can't access the continue button underneath because you need to first close the SL block by pressing the tiny x in the upper right (or left) corner. This is if you have player controls turned off in SL.
If you have player controls on in SL, you can "hide" the continue button underneath until the user realises that he/she needs to close the SL block before they can continue. The problem with this is that if you turn player controls on, the spacing between the x at the top and the exercise gets too wide (when viewing in an LMS), so the user needs to scroll all the way down to the exercise (if he/she even realises that there is an exercise there). It's just not possible to make a proper working user experience when using SL blocks in Rise and viewing on a mobile. It's very frustrating. At this point - we just can't use SL and Rise together. Because in this day and age, everyone wants to be able to view their e-learning on a mobile device...

Here to echo the other comments, the thumbnail is nice but it's extremely unfortunate that you still can't have blocks auto-playing on mobile without the horrible button.

As others have highlighted it ruins the user experience and limits creativity for designers. It's very disappointing when it could be an excellent tool to help create better visuals and interactions. With so many users now viewing content on mobile or tablet, and so many articulate customers requesting this feature, it would be great to see this become a priority. 

Additionally, it would be great to be able to toggle on and off the full-screen mode for storyline blocks on mobiles or tablets. Some elements will likely never need the user to zoom in e.g. just for enhanced visuals or a small animation, and as others have pointed out it can limit course navigation if the user doesn't see the very faint controls to exit the zoom state. 

+1 on this. Please make this a priority. 

The use of Storyline blocks is useless unless it translates across all devices. The play button/black box is simply not a workable solution for mobile.