Forum Discussion
Module fail when percent gained should be a pass
Hi everyone! Wondering if anyone can shed light here...We use LearnUpon as our LMS and Storyline Tin can files for our modules. We have a User that failed a module when they shouldn't have. I have...
Hi LisaKingdom!
Glad to see Phil has been helping you!
If you're encountering reporting issues when uploading your course to LearnUpon LMS, try testing how it will behave in another LMS like SCORM Cloud to isolate the behavior. A problem with the course can be observed regardless of which LMS you use, but LMS-specific issues cannot be replicated in another LMS. If you don't encounter any issues in SCORM Cloud, please work with the support team of your LMS so they can address any reporting issues you may be experiencing in their environment.
However, if the same behavior can be observed when testing in SCORM Cloud, it would be helpful to see a copy of the .story file. If privacy is a concern, the file can be shared privately with our team. We’ll delete it from our system as soon as we finish testing!
