Mouse in Storyline - can't edit "Enter From" direction

For anyone who is still struggling with this problem, I found a solution for this. The direction of the mouse is determined by the previous slide i.e. where the cursor stops in the previous slide, that's the same position it will start on the next slide. So to break this connection, just add a blank slide before the slide on which you want to change the direction of the mouse. This will break it's connection to the previous slide and you will be able to change the path of the mouse. and then delete the blank side after you have changed the direction of the mouse. 

Without seeing it sounds like a corrupt slide.  I would re-create it Michael.

I'm having a similar issue, and it seems to happen too often and randomly to be a corrupt slide.  Here's a screen capture of my issue.

http://screencast-o-matic.com/watch/cDi1FIiwrt

I'm having this issue too... :(

Superb solution, Rida. I wish that we could adjust both the starting and ending points for the mouse.

Hi all! I am having the same problem, where I need to show the mouse coming from different locations in my workflow. I tried the blank slide trick, and it worked! But, once I deleted the blank slide, the mouse reverts back to it's original path. 

Does anyone have any ideas how to solve this?

Thanks!

Hello, 

Sorry to hear that you all ran into this issue. We are currently tracking a known bug where users are unable to change the "Enter From" setting in newly inserted screen recording slides.

I made this recording to show the bug, as well as a possible workaround which some have already identified. 

We'll be sure to let everyone know as soon as this bug gets fixed! If the behavior that you're experiencing is different from the one in my recording, open a case with our support team here so we can take a closer look at what's happening. 

Hi Joe,

Thanks for the example! I think it's working that way because the slide you're adding the new mouse to isn't relying on the end point of a mouse from the previous slide.

I was able to figure out a workout that works. I did the blank slide trick (adding a blank slide before the one I want the custom mouse movement on), and instead of deleting it, copied my screen capture action from the slide before onto the blank slide. Doing it this way allowed me to keep the new mouse movement on the slide following the blank one.