Forum Discussion
Mouse in Storyline - can't edit "Enter From" direction
Has anyone else encountered this? I'm adding a mouse on a single slide, and can't edit the "Enter From" direction. I've tried deleting and re-adding the mouse, and am able to edit this on other slid...
Hello Everyone!
I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!
This update fixes the bug - Unable to change "Enter From" setting in newly inserted screen recording slides.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!
Please let me know if you need any additional help!
Hello Everyone!
I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!
This update fixes the bug - Unable to change "Enter From" setting in newly inserted screen recording slides.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!
Please let me know if you need any additional help!
Thanks Steven for the update!
This is a feature that my team is really looking forward to. I just tested (after updating Storyline) from my end and it seems like I am still unable to change the "enter from" mouse settings. I tried adding a blank slide with a new mouse to the middle of a project, and it was greyed out. I also tried editing an existing slide's mouse, and I get the same thing.
Hi Jonathan!
So sorry to hear you are still experiencing this setback even after updating Storyline to version 3.74!
Not to worry! One of our support engineers would be happy to look into this further if you could upload your .story file here. Also, if you are able to record a Peek 360 and include that with your .story file it would help expedite the troubleshooting process!
Thank you for the feedback!
Hi Jonathan, I'm really sorry about the confusion! We actually did find a bug that was affecting a few projects, where the first slide of newly inserted recordings had a disabled Enter From button and fixed that in Update 74. This thread was unintentionally included in the mix of threads to update.
I can see that there's an interest in being able to tweak the direction the mouse cursor is coming from, on slides other than the first slide. This cannot be done now because of an intentional decision on our part. We wanted to maintain a consistent pointer tracking coordinates between slides and have that documented here (excerpt below):
If the Enter From selector is grayed-out, it's because the direction of the mouse movement is already determined by the previous slide. When you have consecutive slides with mouse cursors, the end point of the first will be the beginning point of the next.
This is why the Enter From button will work only if there's a slide without a mouse cursor on the previous slide.
I am interested in the use cases that require changing the mouse paths on all other slides. One thing that I can think of, off the top of my head is fine tuning, maybe the mouse trail coming in is too short, or too long. I'd love to know more.
All the best! ~mmHi Michael,
Thanks so much for the update and clarification on the feature.
For my team, and I'm sure many others out there, being able to unlock where the mouse enters from and create fully custom entry points would be something that would be a tremendous help. The use case for us is in in software training to other professionals. In any given scene, we may have anywhere from 50-200 slides, showing step by step workflow within the software that we're training. There are a lot of cases where we may have popups on screen, that covers the mouse, or where the mouse may need to come on screen from a different direction, depending on the feature that is being taught.
We've been using the workaround of having a blank slide with a screenshot layer before the slide where we want to manually change the mouse direction. This technically solves the problem, and makes it look seamless from a user perspective, but it adds a lot of development time.
It seems like creating a mouse lock as a feature would be really useful for my team and other Storyline users. If the lock is on, the mouse will automatically track from where it left off on the previous slide. If it's off, the Storyline user could freely move it around.
Let me know if that helps and gives clarification on how and why the feature would be helpful.
Thanks so much,
Jonathan
