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JohnJohnson-6a8's avatar
JohnJohnson-6a8
Community Member
5 days ago

Moving group in timeline makes group longer

When I move a group of items in the timeline, rather than the group moving, it gets longer...literally shoots off to the right. To be clear, by "group" I mean 2 or more items which have been grouped...
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KellyAuner's avatar
KellyAuner
Staff
4 days ago

Hi JohnJohnson-6a8,

Thanks for reaching out!

That behavior sounds odd, and I'm happy to help troubleshoot.

I've recorded a brief demo showing how I moved a group on the timeline. I'm not experiencing the issue you described. Are you following the same steps as me? If so, have you tried importing your slides into a new Storyline project or ungrouping and regrouping the objects?

If you can share your file or a screen recording of what you're seeing, that may help us narrow down the issue! Please feel free to upload those here or privately in a support case.

  • JohnJohnson-6a8's avatar
    JohnJohnson-6a8
    Community Member
    4 days ago

    Kelly;

     

    I move groups and single items the way your video shows...same as in any other software I use with a timeline: click and drag. However, upon "click," groups grow toward the right as though something was dragging the right of the group rightward. This is new behavior.

    • KellyAuner's avatar
      KellyAuner
      Staff
      4 days ago

      Hi JohnJohnson-6a8,

      Thanks for following up on this!

      Does this happen with multiple files or just one? If it's multiple files, I would suggest following these steps to solve unexpected or erratic behavior. If the issue is specific to one file, I'd like to take a closer look at your course to help narrow down the issue.

      • JohnJohnson-6a8's avatar
        JohnJohnson-6a8
        Community Member
        3 days ago

        Kelly;

        This is the first time this issue has happened for me. Right when it happened, I checked what I was doing, tried on other Groups (it didn't happen with all "Groups"), saw nothing obviously wrong. Rebooted.

        The problem happened again after rebooting. I decided to work on other aspects of the project while waiting for an answer. When I came into work this morning and re-opened the project, that problem didn't happen at all.

        If it occurs again, I'll try to capture a video of the behavior with Snag-It. I am unable to share the project for legal reasons.

        Thank you for the suggestions, including the steps to check, which I will do now.

         

        Cheers!

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