Forum Discussion
Multiple attempts Rise
Hi Steven,
Thanks for your response!
From what I can see, you are not receiving any score value. So, I suppose you are not tracking using the quiz result, which is why you aren't experiencing any trouble.
This is how mine looks. I did it in one sitting. I failed te first attempt and passed the second.
Looking forward to hearing from you!
Hi CapperTheRose!
You're welcome. Thanks for following up!
My apologies for overlooking that step in my previous reply. However, after testing my Rise course again, set to 'Track using quiz result', I was still unable to replicate the same issue. After answering the question incorrectly, then again correctly all within the same launch session, SCORM Cloud recorded my progress accurately.
No worries! I'd like our support engineers to have a closer look at this issue, so I've opened a support case on your behalf. Also, I've sent you an e-mail with steps on how you can share a copy of your Rise 360 course privately with our team.
We'll delete it from our system as soon as we finish troubleshooting!
Hi Steven,
I just shared the course with Darwin.
I think the reason you can’t replicate the problem is that you’re using passed/incomplete instead of passed/failed.
Hope we can find a solution.Hi, CapperTheRose!
Thanks for sharing your file with my teammate, Darwin. I checked your case and see they've confirmed that CMI5 doesn't allow sending both "Passed" and "Failed" verbs within the same session. Please look out for a reply in your support case to address your most recent question!
