New Release- Lightbox error?

Sorry to hear that you've been affected by this as well Manas and Iain. 

We are aware and working on it. You should be subscribed to this thread now and this thread is tied to the report, so we will update you as soon as we can.

Might be worth noting that, for me, there doesn't appear to be a lightbox issue for courses published to the Review site before the update. On those, lightboxes appear as expected.

Thanks Iain.

I am seeing the same issue.  A temporary fix, under the player settings, is to "Display at users current browser size" and "lock that player at optimal size" and "allow users to resize browser".

The coaching note for clients that must accompany is that to resize the story, they can use the browser settings  to adjust up or down.  

Just want to add that I am also having this problem with  a light box slide. I have the player set to "Scale to optimal" and I have a user that cannot see the close button because the light box slide is displaying larger than the player. It seems to be happening to only some users. We're using IE11, which I know isn't supported but it's the only one my company allows. I would lock the player but we have so many different screen resolutions out there and I made it fit the largest resolutions so for some that would mean they would need to scroll to see the whole project. It has custom illustrations throughout and I can't scale it down. If we could get this solved ASAP that would be great. 

I did the update because I was having an issue with close captions not displaying. The update fixed that but now this is broken. I've just traded one problem for another and my client group is not very understanding of technology issues.

Any update on when this will be fixed would be greatly appreciated :)

I understand Caryn. By replying, you should now be subscribed and we will update you here when we can.

I'm also having Lightbox size issues since my latest update. I'm exporting HTML5 only with the player set to "Scale player to fit browser" in a project update that was built two months ago (when it worked correctly). The lightbox correctly displays at circa 80% of the base player size, but if the browser window is not in perfect ratio to the articulate player size, the lightbox is reduced to up to circa 50% of the base player size rendering the fonts in my HELP lightbox illegible.  
This has left me unable to supply simple amends to an already release project. I've checked my backup files and none of the player settings are different, yet the lightbox scales to an unusable extent. Is this a known issue with the latest release or do I need to open a ticket?

I've just come across this bug as well. Looking forward to a fix

I am also experiencing this problem. 

Hi, it would be really helpful to have an update to know in what timescale the lightbox bugs reported here are being resolved thanks.