Generally speaking, "pause timeline when timeline begins" doesn't work. The timeline has to start before the trigger is executed, but by then, "when timeline"starts" is already past. Use instead "when timeline reaches ___ sec. Usually .01 will work.
As to your other questions,troubleshooting is just guessing without seeing the .story file. If you upload it, someone might be able to solve the issue. Here are the best practices for uploading a .story file:
- Only include slides that are related to the problem.
- Be sure objects, layers, motion paths, and variables have meaningful names.
- If there is proprietary content, replace or delete it. For example, replace proprietary text with “lorem ipsum” text.
- Use a browser to come to this page, and click "Add Attachment at the bottom of your post to upload.
