Forum Discussion
Play button at start up - no audio on course
Hello,
So a client recently approached me saying that the big play button keeps appearing on courses at start up. I'm about to tell them that's common behaviour, but I searched a bit more and, acc...
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi Mica,
The discussions you read are correct. Usefully that's common behavior if the course starts with any type of media. That's strange that it's happening with no media. Have you tried the workaround listed here?
Would you be willing to share your file here or with our support engineers privately in a support case so we can take a look?
Thanks for reaching out!
