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ChrisPyle-5338b's avatar
ChrisPyle-5338b
Community Member
2 months ago

Player Font Issue

Team Member - Susan Thompson - Case # 00883947 has been working with Lianne as our entire team is seeing the font corrupted in the player title. I am attaching a lesson that shows incorrectly for all team members. We looked at a lesson from my computer using the April 2024 update - we saw no issues with the player font. When I updated to July's update, the issue showed up. I then switched back to the April update and there were no issues with the font.

Please take a look at this lesson so that we can know how to go forward. This is affecting all our developers.

storyline 360
  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 months ago

    it's a well known glitch - on publish storyline collects all letters used and creates a minimal woff-font for the navigation texts - the title is probably forgotten in this process

    the fix is - add the char(s) with the problem (-> in your case 'H') to an interface text, which YOU don't use

    e.g.

     

    result:

     

    (tested and 'fixed' with Storyline 3.90)

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