Hello Articulate,
Rise has been down for about an hour now. We've seen several different error messages, but here's the one we're getting now, attached.
I'm sure you're working on fixing this, but please fix it when you can, or let us know when we can expect it to be up and running.
Thanks.
John
Hi John!
So sorry for the trouble when loading Rise 360!
Our engineering team is aware of this issue and is currently working on a fix! We'll update this discussion once everything is up and running again. In the meantime, if you would like to monitor the progress, please bookmark our status page.
Thank you for your patience! I'm sorry if this has been slowing you down!
Hi John!
I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue!
We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.
Hi John!
We appreciate your patience as we worked on a resolution. Articulate web pages, including Rise 360, are now working normally!
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
