Poor Video Resolution in Rise

I too am experiencing a drop in quality, and it's pretty disappointing. It's a bad assumption that your customers cannot manage video resolutions and quality. To just make a blanket assumption like that, and one that obviously impacts the quality of our work for our customers, seems like a very poor decision. Set a size, resolution, or bitrate limits, or just ask us in a setting if we want to minimize the size of our projects. All that is reasonable. To reduce the quality of my work to save yourself some cheap disk space is not.

Alin Andronache - you my friend are a genius.  Thank you!!! 

Looks like 2 years later, we still do not have an option to have higher quality videos. 

This worked for a video uploaded to Storyline and used as a Storyline block in Rise 360.

Nearly at every turn with Rise I'm finding limitations.. the latest in a long line is the poor video quality. 

Rise had such potential. 

Are you using video files eg .mp4 files or embedding videos. Embedding IMHO is the way to go as it enable what's called adaptive streaming - how YouTube works. 

Scroll down to "Embedding videos in an authoring tool (Storyline)" and then there are some videos about adaptive streaming and advantages of embedding videos.

https://whatyouneedtoknow.co.uk/embedding-videos/

So will there be a workaround for the loss in quality similar to your workaround with the photos? (adding _NOPROCESS_ to the title).  I need this to stay within rise online/using the link so i can't use Alin's workaround by exporting and swapping within the zip file.

It's a bit frustrating/disappointing that this has not been solved after 3 years, and there is no warning within Rise to the loss of quality after you spend a lot of time editing and making videos look great.

My videos are .mp4 files, and they are loaded directly to the course—still poor quality.  I am going to try the workaround mentioned above.  I wish this weren't the case.  Business owners do not want to see this blurry quality during their review of the course.  

Hi there, Tomas!

While I don't have any specific settings in Camtasia to recommend, you may want to try this workaround Peter shared in a similar discussion: 

• Video file sizes increasing when Rise SCORM file is exported

The workaround if just using Rise (as has already been stated by others on this forum) is to manually swap out the videos in the published SCORM file for your own optimised versions of the videos, retaining the naming conventions of the published videos.

I ran into the same problem. Videos for a software tutorial look quite blurry in Rise, due to what I presume is massive compression to reduce file size.

External video hosting is sadly not possible due to corporate restrictions. Has there been any update on internal Rise video quality settings? (Probably not... but I guess I might as well ask.)

Hi there, Tim!

While we haven't made updates to the Rise 360 video upload process, we'd love to have a closer look at your software tutorial video to see if we can make any recommendations.

If that works for you, please open a case here and attach the video file. We'll delete it as soon as we're done taking a look!