Forum Discussion
Pop ups not working
I have several existing storyline courses on my LMS that have been active for 2 years. Just recently (last 3 weeks) some of these courses have experienced "Continue" buttons not working on pop ups fo...
Hello Randy,
Encountering the same problem since around septembre. Over here it is also older e-learning with these issues (they still make use of the classic player). These e-learning modules worked fine in 2 different LMS for several years until recently.
First i thought it was a browser configuration issue, but our IT department ruled that out. I doubt it's LMS related, since the same issue arises in 2 different LMS. Learners tried different browsers and removing history/cookies without effect. The same issue also persists with users using their own devices, not connected to the company network. So i doubt that company security software is the culprit.
I am trying to get hold of a SCORM-package that has these issues, but noticed i only kept the storyline source files, so I am not having luck with that yet...
So far as i can tell, republishing and switching to the modern player fixes the issue (in Scormcloud this worked, we are now testing this in our LMS). The problem is reported to Articulate support through case #00927487.
Best regards,
Tim
