Forum Discussion
Presenter 360 is crashing at cleaning up temporary files
Good morning, wondering if anyone can help with this issue of presenter crashing at cleaning temporary files. The powerpoint file has been placed into a new powerpoint file
Hi Mindy,
If it's just this file that you're having issues with, it sounds like an overall issue with the file. Can you look at trying to repair your Powerpoint?
I ended up publishing it in a higher version 2004. That seemed to work. I have never needed to do that before but whatever, it's working now.
I'm having the same issue and a higher version isn't working. I've tried everything and have rebuilt the file twice. Any new information on this issue?
Welcome to E-Learning Heroes, Karin, happy you reached out!
I'm sorry for the extra steps this has caused. From here, I'd like one of our support engineers to step in a help troubleshoot. You'll want to create a Presenter package and share it with us here. Then we'll reach out shortly after with an update!
