Hi, I am having a problem with the text entry. I would like the learner to be able to type a longer text into the text entry box. When he presses 'enter', a line break should be created within the text entry box. However, as soon as the learner presses the enter key, the text is automatically submitted and the learner is moved on to the next slide. Is there a way around this? I deleted the 'next' and 'submit' button and created my own submit button, but this didn't work either. Can anybody help? Thank you. Sabine

I am still in disbelief that this feature wasn't corrected for yet. Come on guys.

Hi Kim! Wow! That's a pretty deep reflection. There is not an out-of-the-box way to set something like that up, so I will leave that to the community to assist in your design.

Hi Ren, I have tried making the text entry bigger, but that doesn't work. Enter still submits the question! I hope I solution can be found.

To whomever still needs this functionality, I did find a workaround. Essay didn't work for me because we needed people to be able to see and print, if desired, what they entered and what the suggested responses are with the Review Result option. We hope people don't use the enter key, but we can't control what users decide to do.I will say, it is a little annoying that we have options for how to submit in the quiz form - which is to use a button and (or at least it seem so) to submit with a keystroke. One would assume if that is blank, that a keystroke would be ignored. That said, here's how I got this to work (you may need to modify it a bit based on your needs):Note: I used a custom Submit button in the page, but this should work with the player submit button.I did have some extra stuff to suppress the Next button and show the custom submit button until the slide was answered (so on review they can use the Next button) - so this shouldn't change anything - I just mention it in case...Question type: Fill in the blank (I had a longer entry box)Question properties: Feedback "By Question", Attempts UnlimitedSetup:Create variable FIXEnterPressed (True/False)Add a trigger - change FIXEnterPressed to FALSE when the timeline startsOn the Submit button (on click), add the triggers to adjust FIXEnterPressed to TRUE and then Submit interaction (order is important)Delete the Correct and Incorrect feedback layers. Make the Try again layer blank (change the master and delete any 'artifacts' that may remain), set the timeline to the shortest time (we really only want it open for a very short time, just to run a trigger)Adjust Try Again layer properties to: Hide other slide layers (or not, really shouldn't matter), Hide slide layer when timeline finishes, revisiting: Initial State, (others are deselected)Add a trigger in Try again layer to jump to next slide when timeline starts if (condition) FIXEnterPressed is equal to True---So essentially what we're doing here is passing a variable to check when Submit is pressed vs when someone presses Enter. We have to hack it by using the Try Again layer, otherwise the question submits before anything else, so we can't really hijack the logic.Ideally and hopefully the question properties will be updated so they comply with our wishes (i.e. if we want either ENTER key OR some sort of Submit button OR ENTER key AND submit button to submit the interaction) - but until then, hopefully this will help someone.Best--L

Hi Sabine, Is this on a question slide or a regular content slide? This support page may help to answer your question, but briefly, for these data entry questions, pressing enter is = pressing Submit answer Graded: Fill in the Blank Graded: Numeric Survey: Short Answer Survey: How Many Freeform: Text Entry If you use an Essay Question, Learers CAN use ENTER for a line break. And if you're using just a data entry field on a content slide, making the text entry box taller should allow Learners to press ENTER for a line break. Also, if your Learners are moving to the next slide automatically, check the slide properties. If the slide is advancing automatically, you can change it to By User.

Prevent enter key from submitting text entry for evaluation

cassmiller
Community Member
7 years ago
Hello,

I am having the same issue. Unfortunately, an essay question will not work for me because I need multiple text entry boxes on one slide, but you cannot have multiple essay boxes on one slide. Even after configuring the slide to advance by a user, making a custom submit button, creating a feedback layer, it still advances to the layer/next slide when you hit enter. Please help!
LeslieMcKerchie
Staff
7 years ago
Hi Cass,

It looks like there have been many ideas shared in this thread, but you have a unique design need with your multiple text entry boxes.

Hopefully someone in the community with some experience with this will be able to chime in and assist you here.
JennieWagner
Community Member
7 years ago
I'm having problems with this as well since hitting Enter when using the keyboard on graded questions (so ADA/508 accessible) with feedback layers does cause the layer to appear, but then it is NOT possible to tab to Continue and so the user is effectively stuck. I'm not sure why the tabbing functionality gets lost for the layer. The only way past the screen is to click Continue, which you obviously can't do if you can't physically use a mouse.

I can, of course, put a message on the slide to not hit Enter and instead tab to the Submit button, but it's common to hit Enter after typing an answer (without even thinking about it), and if a user accidentally does it, he'll be stuck on that screen.

Does anyone have any idea how I can fix this? I need feedback layers and can't just go on to the next slide.
AlyssaGomez
Staff
7 years ago
Hi there Jennifer,

Thanks so much for reaching out about this issue, and our team is seeing the same thing. From what we can tell so far, the issue happens when the learner uses the Enter key immediately after typing their answer in a text entry field.

We know this bug is causing a snag for your learners, so our team is taking a closer look at what could be causing this. While I don't have an ETA to offer at this time, we'll be sure to keep you posted on any updates we receive.
JennieWagner
Community Member
7 years ago
Thank you! Oddly enough, I just found a workaround that seems to be ok. If I make the entry box larger to accommodate 3 lines or so, the enter key no longer takes away tabbing on the feedback layer. No idea why, but it's working!
AlyssaGomez
Staff
7 years ago
Oh that's interesting! Thanks for sharing that tidbit. I'll do some more testing on that and add it to our bug report.

Thanks again, and I'm glad you got it working!
- StephanieSam195
  Community Member
  6 years ago
  Can someone please provide an update. Has this issue been resolved?
LeslieMcKerchie
Staff
6 years ago
Hi Stephanie,

There are a couple of conversations here, and with regards to the original question:

The Enter key will submit a Text Entry question type as you can see in this documentation.

I see that you are replying to Alyssa's last response, so perhaps you are running into the issue shared here about tabbing to the feedback layer. This is still open with our team and I do not have an update at this time. This conversation is attached so that we can provide an update here as well.
VinceScoma
Community Member
5 years ago
Hi Everyone,

I am reaching out to share that the issue where you can't tab to feedback layer items when using Enter to submit text entry interaction has been resolved!

The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline.

If the problem reappears, please let us know! We are happy to help!
JessicaFeltm424
Community Member
5 years ago
Good Afternoon,

This issue is still happening for me and I have the most up to date version of Storyline. When users are typing and accidentally tap the enter button it submits the slide. I would like to prevent this from happening altogether. Please let me know if there is a workaround.

Thanks,

--Jes
LaurenConnelly
Staff
5 years ago
Hello Jessica!

When there's a data-entry field on a question slide, pressing the Enter key on the keyboard submits the learner's response for evaluation. In other words, pressing the Enter key is the same as clicking the Submit button.

A workaround for this is to add a trigger to the submit button to determine when the user can "Submit Interaction".