Forum Discussion
Problème cadre de rognage vidéo qui apparait
Hi Joe,
Thanks for your answer.
To clarify some points, here are my answers:
- If I use a different video, somehow I cannot replicate the behavior.
- I've already used the option "adding the video from file" so this doesn't make difference.
- I'm working locally when previewing my project file.
Unfortunately, I'm not allow by my company to share my project files. I can just send you a screen shot from a small part of a slide in private (through support case).
To give you further information:
My vidéos are captured by Obs Studio from an old Flash module. At that point, no issues. Then, after uploading in Storyline, a frame appears all around all my videos but oddly it disappears when those videos start. I'm having troubles only when I use several "calque" (I don't know the word in english, sorry) and a different video in each "calque". In that case, the frame appears few seconds before disappearing.
Thank you by advance for your help.
Amandine
- StevenBenassi2 years agoStaff
Hi Amandine!
Thanks for following up and sharing the feedback!
I see that you've already opened a support case and my colleague Carlo has picked it up. You're in excellent hands working one on one with him and should hear from him shortly!
We'll continue this conversation over in your support case.