Forum Discussion

cfiere's avatar
cfiere
Community Member
7 months ago

Problem loading SCORM files in LMS

Hello, Some of the SCORM 1.2 files that I made in Rise won't open correctly once I export them on my LMS. When I encounter this problem, the pop-up window does open but the content fails to load,...
advice
rise 360
KellyAuner's avatar
KellyAuner
Staff
7 months ago

Hi cfiere,

Thanks for reaching out!

I see you've connected with my teammate, Darwin, in a support case. Since they were unable to replicate the issue using SCORM Cloud, they had a few suggestions:

  • Ask your IT team to check if there are any VPN, Firewall, or security programs that might prevent you from loading the content. 
  • Since the directory shown in the error might be from the LMS, you may want to check with your LMS administrator for additional troubleshooting steps.