Forum Discussion

NormandTheri405's avatar
NormandTheri405
Community Member
11 months ago

Problem with Rise SCORM 1.2 ZIP

I'm trying to publish a Rise course to SCORM 1.2, and I keep getting an error whenever I try to open the ZIP file. It says it's invalid. All of the other courses, except one, are just fine with export.

I've been able to unzip the file on a Mac, but even if I rezip it there and send it over to my PC, it says it's invalid still.

Is there anything I could be doing in the course itself that's causing this?

Rise 360
  • NormandTheri405's avatar
    NormandTheri405
    Community Member
    11 months ago

    I found out that it works in my LMS when I upload from a Mac, which is a partial solution. However, I would like to know what's wrong with the file on my PC so that this doesn't happen again in the future.

  • VladimirDruzin-'s avatar
    VladimirDruzin-
    Community Member
    10 months ago

    Have the same problem. Rise courses neither pass the Scorm Cloud test nor upload to LMS.
    Fun fact:  problem occurs only if course has 2 or more videos.

    Also, all zip files, exported from Rise can’t be open ("incorrect folder format")

  • hazelB's avatar
    hazelB
    Staff
    10 months ago

    Hi Normand and Vladimir!

    I understand you keep getting an invalid error whenever you open your SCORM file. 

    Would you be able to share the file with us so that one of our technical support engineers can investigate? You can use the form here, We'll delete the file when we are done testing.

Related Content