Forum Discussion
Problem with the closed captions editor
Hi everybody!
I'm having a lot of trouble while trying to create and edit captions in Storyline. Everytime I try to type something, or select a part of the text it just crashes. This is the message I'm receiving:
I already updated, then uninstalled and installed again, and restarted my computer several times, but nothing changes. What's happening?
Hi Marina and welcome to E-Learning Heroes,
I'm sorry to hear about this issue with closed captioning and good work on the troubleshooting you've already done. I would take a look at this article and follow those steps to see if that solves the issue.
If you've already gone through those steps and are still having trouble, I would check to see if you can replicate the issue in another project.
If you'd like to share your .story file in this thread, I can also take a look at that!
