Forum Discussion
Progress Status
Why would a learner's progress not pick back up in Rise360 if they exit the course and then come back in later to finish?
Hello,
For the issue with your learner's course progress, I'd recommend checking if your course is exceeding the suspend_data limit imposed by your LMS. The suspend_data element for a Rise 360 SCORM course tells the learning management system (LMS) where you left off when exiting the course and lets you resume later in the same place without having to start over.
You can enable the LMS debug mode for your course to check. If your course is not exceeding the suspend_data limit, please open a support case with our team so we can take a closer look at what's happening.
