Forum Discussion

RobinPerdue's avatar
RobinPerdue
Community Member
2 years ago

Publishing to Video- Not processing after 3 hours

Does anyone have the best way to publish to video from Storyline?  Best settings for quicker processing?  I only have 4 slides with mostly text and it is taking over 4 hours and process still not complete.  I am on a high-speed network.  This seemed to happen after an Articulate update.   Thank you

  • You mention being on a high-speed network. Are you trying to publish over the network? If so, I suggest you try publishing directly to your PC. 

    If you have been trying to publish locally and it's taking that long, there's something else going wrong. In that case, I suggest you contact Articulate support directly. You can do that here: https://articulate.com/support/contact/case 

  • SteveGannon's avatar
    SteveGannon
    Community Member

    Robin, something else to check are any navigation triggers on the slides. For example, if the last slide has a trigger to jump back to the first slide, the processing may get stuck in an endless loop. 

    • RobinPerdue's avatar
      RobinPerdue
      Community Member

      Hi Steve: This was the fix!! Thank you so much.

      I just changed it to "exit course" at end of timeline and all good. Have a great holiday!

       

  • Hi Robin! So glad to hear that Steve was able to help you troubleshoot in this thread! 

    It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

    Have a great start to your week!