Forum Discussion
Publishing to Video and Closed Captioning or Subtitles
I am publishing a series of videos using Storyline 360 and I have been asked to have closed captioning on the videos. I was able to take from my notes section and add captioning to each slide and when I play the slides I can click on the CC icon to view the words, however, when I publish the course as a video the closed captioning does NOT appear on the screen.
How do I publish a complete course as a video and have closed captioning play on the video?
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
- MichaelHinzeCommunity Member
You need to add a trigger to the first slide that sets the Player.DisplayCaptions variable to true and then publish to video.
- JakubLelekCommunity Member
Hi Jakub!
I see that you've reached out to our Support Engineers in a support case! That was a great call!
Keep us posted if you have any additional questions.
- JessieChen-6f7fCommunity Member
Hi,
I'm kind of having the same issue. Does anyone know how to publish as video with CC? Thanks.
- VinceScomaCommunity Member
Hi Jessie,
Thank you for reaching out!
By default, the closed captions added in the story file are not included when choosing to Publish to Video. We do have an open feature request for this functionality, and I will be sure to include this thread on our report!
In the meantime, Michael's workaround to create a trigger that sets the Player.Display.Captions to True should help. I hope that others in the community can share what has worked for them as well!
- SignatureLearniCommunity Member
That doesn't seem to work. I have published several times - and subtitles are not visible.
- MattEgan-28fe25Community Member
I cant seem to find how/where to create trigger for Player.Display.Captions. Is this on the triggers for the course or in Player?
Hi Matt and Signature Learning!
Here' a quick tutorial explaining how display captions by default using a trigger and variable. Here's the link!
Please let me know if you have any questions!
- ChristinaBaymaCommunity Member
The tutorial makes an assumption that the closed captioning is to be used on embedded videos rather than captioning for the video output of the storyline file itself. This is the same assumption made by PowerPoint support who also show how to add closed captioning for embedded videos in PPT. The thing is, we want our viewers to have closed captioning accessible for the entire story, regardless of output type. We also need to ability to edit the captioning and timing as necessary.
- LizWatkins-5857Community Member
Hum, I tried that and it seems not to work. I am attaching my file. What am I doing wrong? To be honest, I assumed it could not be done, but this should be an added feature when exporting a Storyline file as video.
Hi Liz and Christina!
Thanks for sharing that! I apologize as I was focused on the triggers for the closed captioning.
Closed captioning is not included when publishing to video. I understand that you have a need for this feature in your projects. I'll share these additional comments with our product team. We'll keep up updated when we have more information on this feature!
- KimHuestisCommunity Member
it would be great if this feature could be added please. Closed captioning really important to have in the video output as that's the only format I can get to work in Adobe Connect so far... unless someone has a workaround?
- JessFried-17726Community Member
Any update on where CC is in the development queue? I've seen a huge shift with all the WFH of people wanting to be able to watch without sound.