Forum Discussion
Q&A: Nova — AI, & Credits
With the new Articulate 360, there’s even more you can do with AI, including new capabilities powered by Nova, your AI agent for advanced training creation.
Nova works across Articulate 360 and Frontline to take on more complex, production-heavy workflows. Nova-powered actions use credits, while core AI capabilities, like image generation, instant convert, AI audio, and more, are included with every Articulate 360 seat and don’t use credits.
Meet Nova and learn what it powers
📚 Learn more
Explore these resources to learn more about Nova, AI, and credits:
- Using Nova for Advanced Training Creation — Explore Nova-powered capabilities, including AI Avatars, multi-format translation, and Frontline kit generation.
- Understanding Credits — Learn about credit usage, management, and purchasing across Articulate 360 and Frontline.
- Get More Value From Your Credits — Explore ways to make the most of your available credits.
- Articulate 360 AI User Guides — Find documentation and guidance for the core AI capabilities included with Articulate 360.
👋 Meet the team
I’m Luciana, and I’ll be answering your questions about Nova, AI, and credits. As a Customer Happiness Specialist here at Articulate, I’m excited to help you navigate what’s new and learn more about how these capabilities fit into your creation experience.
I’ll be joined by KellOrding and @Aaron Zitzer, who will also jump into the conversation and share their expertise.
💬 What are your questions? Ask them in the comments below.
Looking to add more credits to your account? Contact your Articulate account representative to discuss your options.
For account-specific questions or technical troubleshooting, our Support team is the best place to get help: Contact Support.
16 Replies
Does the AI Insert Audio text to speech and Insert Image features use credits? If so, how many credits are used?
Great question and no, AI Audio and AI Images don't require any credits. They work the same as before.
The following features currently require credits:
- AI Avatars — generating avatar video
- Translation — multi-format/multi-language translation
- Frontline Kit generation (separate from Articulate 360 AI)
Here's more info on how credits work: https://www.articulatesupport.com/article/credits#ratesHow much do they cost.
This shouldn't be such a hard question to answer.
How many credits are included with the standard AI-subscription package? And how can Creators on my team view the credit balance without having to reach out to the Account Admin? Creators should be able to view the credit balance easily, so they can prioritize usage.
Hi Mason_Osepchuk,
Thanks for reaching out! At launch, Articulate 360 AI subscriptions receive a one-time credit gift of 20,000 credits per seat, up to 100,000 credits per subscription. After you use those credits, you can purchase additional credits separately.
Right now, the credit balance and usage details are available to admins rather than individual creators. I can see how having visibility into the remaining balance would help creators' credits, and will share this with our Product team. Thanks for sharing that use case with us!
Thank you, LucianaPiazza. That's helpful. To confirm, (outside of the one-time gift), there are zero credits included with the Articulate 360 AI subscription, and all credits must be purchased separately (in addition to the annual fee). Are you able to share the price for purchasing credits?
Try this link and see if it answers your questions: Articulate 360 AI and Frontline: Understanding Credits
Unfortunately that link doesn't include the specific information that I'm asking about. Thank you, though!
How much are the credits? I shouldn't have to talk to sales to get this number.
This link might help. Articulate 360 AI and Frontline: Understanding Credits
Unfortunately not. It explains the credit-cost (like, how much each thing you do costs in credits) but not how much it costs to replenish credits. Thanks, though :)
