Forum Discussion
Repeatedly receiving error message when trying to export
When try to export LMS SCORM 1.2 I repeatedly get the error message below:
Something went wrong
There was an error exporting your course. Please try again.
This is only for a specific course.
Hi Peter,
Do you have any file attachments with very long names embedded in your course?
Hi Peter! I see you shared your Rise 360 course with our support team, and they found the issue is related to the accordion blocks in the first lesson. They recommended that you rebuild those blocks, and that should resolve the problem. Let us know if you have any questions about that!
The same thing is happening to my course, how to fix it?
Hi Laura! Are you seeing a "Something Went Wrong" error when exporting your Rise 360 course? If so, our team is working on a fix for this problem as we speak. As soon as it is resolved, we'll let you know!
Hi everyone! We resolved an issue that was causing some larger courses to fail when exporting. Please let us know if there's anything else we can do!
