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PaulSchlage-26b's avatar
PaulSchlage-26b
Community Member
6 months ago

Replay 360 Second Screen Recording (Optical Issues)

Hello everyone,

When I record my second monitor with Replay, it is never recorded correctly. A border is always inserted and the image is cut off. It happens in every size (full screen, window selection, individual size). it looks as if something is set in the background Do you have any tips as to what the problem could be? Attached is a picture.

Best regards

  • Thanks for your help Laureen, it seems to work now. I could have thought of setting the the same screen resolution myself :D I think I was just confused for a moment because it worked automatically in Storyline but not in Replay.

    Have a nice day!

  • No worries! Thanks for the update. Glad to hear things are running smoothly on your end, Paul! 

    Feel free to reach out in the future with any questions or discoveries! We're happy to help. 

    Have a great start to your Monday!