Is there a way to force SL to clear quiz answers when the learner hits "Try Again"? Edit: and randomize them again. Thanks, Mike

Hi Michael, You could set up a trigger on the try again layer which would jump you back to the quiz slide (instead of just hiding the layer) and set the quiz slide properties to "reset to initial state" which will treat it as if you're visiting it for the first time.

Hi Everyone, Here is how I handle multiple tries/attempts that reset the slide on each attempt. I use one "TryAgain" number variable and some triggers that add value or resets the value and it works for everything. I included directions below and a sample Storyline file (directions are in the file too). The sample has a drag and drop and two select many activities. I created the sample as learning activities, not as a final assessment but you can use it for that too. I hope it helps. Let me know if you have questions. Try Again DirectionsIf you want to create questions or activities that have multiple attempts and will reset the interaction when you try again, meaning it doesn’t remember your previous selections, then you will do the following: Create a Number Variable and name it “TryAgain” and set the value to 1. On the question/activity slide: Set the slide properties to advance by user, when revisiting: “Reset to initial state” Uncheck submit button – create your own submit button on the slide with a button trigger that submits the interaction when the user clicks “Try Again” layer – Create a layer trigger to show “Incorrect” layer if “TryAgain” variable is equal to “2.00”. Note: If you want more than 2 tries just put the number of tries you want here. Create a button trigger for your “Try Again” button that adds “1.00” to the “TryAgain” variable when the learner clicks on the button. Create a button trigger to Hide this layer when learner clicks it. Create a button trigger to Jump to same question slide when learner clicks it. “Incorrect” layer – Create a layer trigger to set “TryAgain” variable equal to 1 when the user clicks the “Continue” button (if you are not sending them to a “Correct Answers” layer). “Correct” Layer Create a layer trigger to set “TryAgain” variable equal to 1 when the user clicks the “Continue” button. “Correct Answers” Layer Create a layer trigger to set “TryAgain” variable equal to 1 when the user clicks the “Continue” button.

Has anyone figured out an answer to this question? I have the same concern. I'm using Storyline 360, and my client has asked that "Try Again" trigger a reset of the answers, but they don't want to reset to initial state when revisiting later on. My understanding is that both of these aren't possible at the same time, correct? I tried adding a trigger on Try Again layer to Jump to slide (same slide) when clicking Try Again button, as advised above, however if I accompany this with a slide setting of reset to initial state on revisit, we're lost the only 2 attempts requirement. This is confusing, as Captivate automatically resets answers on Try Again.Any wisdom, tips and tricks on this issue would be immensely helpful! Thank you so much.

Hi Zoe! If you're simply looking to give the learner more than one attempt on the quiz question, you can adjust that setting in Form View under the Attempts field. Let me know if that's what you had in mind!

You can add triggers to change the state of each to normal when user clicks the try again button

Reset answer on try again? | Articulate

simonsimon-361a
Community Member
4 years ago
Hi is there a simple fix to this issue yet?

The problem is, you cannot jump to same slide and reset visit to initial state using question banks. .. Its a simple request that must be very difficult to implement given the 7 year history of this discussion.

Is this something SL is just not going to fix/do/worry about? It seems pretty crazy to show previous answers to a question that may be T/F or have limited multichoice options.

Also to add triggers to individual slide assetts to make this work is just annoying and time wasteful, especially given the time SL takes to create stuff :)

Thanks
GlenBurk
Community Member
4 years ago
Hi, I am having a similar problem. I have a freeform drag & drop item that has 6 movable text objects that are to be placed in certain locations on the form. Attempt is set to 2. If the user is unsuccessful the first time I show them a Try Again screen with a Try Again button on it. When they click Try Again I want the movable objects to return to their original locations. I have assigned the "Change state to Normal" for each movable object to the Try Again button and have moved the "Hide layer this layer" to the bottom of the trigger tree. I have also tried setting the default slide setting to "Reset to Initial State" and "Automatically Decide" but it makes no difference. The text items do not reset when the Try Again button is clicked. What have I missed?
- MelissaMaher
  Community Member
  4 years ago
  Hi Glen,
  
  I have a few slides that are exactly the same as yours, functionally. I found another helpful thread here, which worked well for me. Because the objects you're assigning as drag objects don't function as states the way radio buttons or checkboxes work on normal question slides, you have to trigger a "jump to this slide". Hope this helps! I did get it to work, so if you're having issues, I can try to help. :)
TinaGlynn-59324
Community Member
4 years ago
Glen,

Instead of using "hide layer" try using "Jump to slide, this slide, when user clicks Try Again." Then set the revisit properties to "Reset to initial state." That worked for me on the drag and drop questions.

Because you are starting from the initial state, it will not count your attempts correctly, so you will also need to add 2 triggers to the Try Again layer. Create a TryAgain variable and say, When the timeline starts on the Try Again layer, add 1 to the TryAgain variable. Another trigger on this layer will say, Show layer, Incorrect, it TryAgain is greater than 1 (or what ever you want to use for number of attempts).

I hope this works for you.
AdamPriest
Community Member
4 years ago
Hi all,

I am trying to reset the the whole quiz section when users reaches the failure layer on result slide. I did all the things that are suggested here, adding triggers and variables and all the other things. But something doesn't seem to work. The quiz slides don't reset and if they do, the user can't resubmit the answer as they can not click on anything but the submit button. Can someone please help.
- LaurenConnelly
  Staff
  4 years ago
  Hi Adam!
  
  We are happy to help! Would you be willing to share your .story file in this discussion so we can see what you've created so far?
  
  It sounds like a trigger might be getting in the way here.
  - franciscadiaz-0
    Community Member
    4 years ago
    Hola, tengo el mismo problema, hice un archivo de prueba con 3 preguntas de cuestionario, con un porcentaje de aprobación del 80%, si se equivocan quiero que puedan hacer el ejercicio nuevamente.
    
    Sin embargo, cuando los envío a la primera diapositiva, el cuestionario no me deja seleccionar ninguna alternativa, solo me permite presionar el botón enviar.
    
    Adjunto el archivo de muestra. (está construido en storyline 3)
    PRUEBA-BOTON-REINICIAR.story260 KB
MelissaMaher
Community Member
4 years ago
Hi Katie. I'm not yet sure if this is fail-safe, but one suggestion I read which improved things for me was to confirm that all the variables I used to trigger a Try Again with a "reset to initial state" for my freeform slides were uniquely named for each slide. I think I called them "TryAgainSlide34", "TryAgainSlide42", etc. If you used variables, as I did, then make sure you create a unique variable for each one. If they're all using the same variable now, you can create new variables and easily change the trigger. Good luck!!
- MelissaMaher
  Community Member
  4 years ago
  I wanted to follow up this thread by saying that we still found the Try Again reset, even with unique variable names applied, fairly buggy so we decided to break each interaction into two slides to accommodate the 2 attempts requirement. The first slide is set to 1 attempt and has the Try Again response appearing on the Incorrect Slide Layer. "Continue" button has a trigger to jump to the second interaction slide (invisible to the user as a separate slide) for the second attempt. This second slide is also set to 1 attempt and jumps to the next slide.
LeslieMcKerchie
Staff
4 years ago
Hi Katie,

I'm glad to see that Melissa is popping in to help you here.

I'd be happy to look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
MariaCS
Staff
4 years ago
Hola, Francisca.

On our latest update of Storyline 3 (Build 3.12.24693.0, from April 2021), we removed the option for Flash fallback, so now all the projects are only published as HTML5. Take a look at this article for additional information:

Storyline 3: The End of Flash Importing and Publishing
ErinSapienza-f2
Community Member
3 years ago
I have multiple questions in a module that allows 2 attempts per question. My learners are experiencing an issue where they are not awarded the full amount of points when they get the answer correct on the 2nd try. I've looked and can't find the answer to this issue other than a bunch of triggers and extra work. Any ideas how learners can get the full points available per question even on the 2nd attempt at the question?
JoseTansengco
Staff
3 years ago
Hi Erin,

Would you be willing to upload a copy of your project file here so we can the scoring? You can also send it directly to our support engineers by opening a support case. We'll delete your file as soon as we're done troubleshooting.
MarquineMartin
Community Member
2 years ago
This slide is a "pick many" slide. When the answers are correct on the first try, it works just as it should and moves to next slide. If the first try is incorrect, any additional tries communicate 'incorrect' even though it is correct. I've toubleshooted over and over and am at a toatal lose. I have two additonal slides that are the same style and are doing the same thing. Please help.
Wipedown_Slide.story49 MB