Reset States on base layer not working correctly?

Are you asking about a graded multiple-choice question that allows more than one attempt? 

Here's how the program is set up to work in that situation:

• When the user answers incorrectly, the Try Again layer shows.
• When the Try Again layer is closed, the question still shows the person's previous answer(s), but it allows them to change their answer.
  • If you don't want to show the previous answer(s), add triggers to change the state of the answer buttons back to Normal. That would look something like this:

Or are you asking about custom programming? If so, troubleshooting would just be a “best guess” without seeing the .story file. Here are the best practices for uploading that:

• Only include slides that are involved in the problem.
• Be sure objects, layers, motion paths, and variables have meaningful names.
• If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
• Be sure to clearly describe the following in the file and/or in the post with the attachment (if you haven’t already done so):
  • What you want to happen
  • What is not happening that should happen
  • What is happening that should not happen
  • What you have already tried

Disregard this post. I figured it out. When I switched attempts from 1 to Unlimited it was adding a layer That I did not see. I removed the layer and everything functions as it should

Try this after the feedback slide, set up a trigger to reset the circles on your main page. Also, make sure the slide is all about that fresh start by setting it to Reset to Initial State when they come back. If the circles are still playing hard to get, throw in a variable. When they goof up, set it, and on the main page, trigger a reset only if that variable is true.