Forum Discussion
Review tool constantly refreshing
Today I am seeing the review tool refresh the screen every minute or so. When it does that, if you're in the middle of typing something, it goes away. I have had to retype multiple entries today as ...
We are launching a Review from our website so our clients and view the Review as well and the web page continually tries to refresh the screen.
If I login to 360.articulate.com before trying to run the Review it works fine, but my clients do not have a Username/Password to log into 360.articulate.com.
Hi Story Line,
I'm sorry for the trouble viewing the Review 360 course! As you reported, we've seen this happening to some users when they are not logged in to Review 360. Our engineers have applied a fix, and your clients should now be able to view the course even if they are not logged in. Again, my apologies for this glitch.
If the issue persists, could I have you connect with us in a case so we can investigate further? We'll reach out soon after we hear from you!
