Forum Discussion
KarinCarlson-37
4 years agoCommunity Member
Rewind/reset button on layers with triggers not playing audio
I have slides with multiple layers where each layer has audio.
The issue is that on all the layers except the base layer, clicking the "reset/rewind" button in the Player will visually rewind the...
FaffieKhan
4 years agoCommunity Member
Hi. What was the fix? Do you have any updates?
I've been hunting through posts to work out how get play, pause and rewind. I'm finally there on pause but not on rewind after I click the base layer.
- BeccaLevan4 years agoCommunity Member
Thanks for following up, Faffie!
The bug where audio does not replay when using the Rewind button if triggered to "Play media based on the Timeline" in HTML5 is still under investigation with our team.
If possible, could I have you share your file with a support engineer? I'd like our team to help determine if you're also experiencing this or if it's something else. We'll be in touch shortly after reviewing your file!