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naveen16's avatar
naveen16
Community Member
1 year ago

Rise 360 - Problems Tracking with Quiz Result

We have created a project in Rise 360 & added quiz at the end, we tried exporting in both ways as 'Track the quiz' & 'Track with course completion' still once we upload in our LMS (SuccessFactors),

If user completed or passed quiz it was showing as 'yes' but not giving report of quiz score. 

If User Completed the lessons but failed in Quiz it was showing as 'No' but the content is not getting locked & not showing the Failed Status.

 

Can you guys help me over here.

advice
Articulate 360
articulate 360 teams
articulate 360 training
General E-Learning
rise 360

2 Replies

  • EricSantos's avatar
    EricSantos
    Staff
    1 year ago

    Hi naveen16​,

    I’m sorry you’re running into issues with completion tracking in your Rise course. Could you please confirm which reporting option and LMS standard you’re using when exporting your project to LMS?

    We recommend selecting Passed/Incomplete or Passed/Failed as the reporting option. These are the most reliable for recording both completion and success statuses in your LMS.

    For the LMS standard, please try SCORM 2004, 4th Edition. It’s more robust than earlier versions and reports two status values, making it easier for LMSs to determine both completion and success. If SuccessFactors supports Tin Can API, we recommend it as a top-tier option, and if it supports cmi5, that would be the best choice.

    Here’s a detailed article with more information: Rise 360: How to Report Completion and Success Statuses to an LMS

    Please don’t hesitate to reach out if you have additional questions.

  • LuBe's avatar
    LuBe
    Community Member
    6 hours ago

    Hi, has anybody been successful in this scenario? We are still testing Articulate (mostly satisfied 😊), but this might be a critical issue. Some authorities require proof of training and the quiz result only might not be enough, they want to see that the trainee actually worked the course, as we had in the past with our existing authoring software.

    So, is there an SF admin, who imported a course and is able to track completion or set the course to not allow the quiz to start before all lessons are completed?

    I tested the recommended Settings (2004 4th, Passed/Incomplete-Failed) and was always able to jump straight to the quiz and finish in our SuccessFactors LMS.

     

    Thanks, Lutz