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naveen16's avatar
naveen16
Community Member
12 days ago

Rise 360 - Problems Tracking with Quiz Result

We have created a project in Rise 360 & added quiz at the end, we tried exporting in both ways as 'Track the quiz' & 'Track with course completion' still once we upload in our LMS (SuccessFactors),

If user completed or passed quiz it was showing as 'yes' but not giving report of quiz score. 

If User Completed the lessons but failed in Quiz it was showing as 'No' but the content is not getting locked & not showing the Failed Status.

 

Can you guys help me over here.

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1 Reply

  • EricSantos's avatar
    EricSantos
    Staff
    7 days ago

    Hi naveen16​,

    I’m sorry you’re running into issues with completion tracking in your Rise course. Could you please confirm which reporting option and LMS standard you’re using when exporting your project to LMS?

    We recommend selecting Passed/Incomplete or Passed/Failed as the reporting option. These are the most reliable for recording both completion and success statuses in your LMS.

    For the LMS standard, please try SCORM 2004, 4th Edition. It’s more robust than earlier versions and reports two status values, making it easier for LMSs to determine both completion and success. If SuccessFactors supports Tin Can API, we recommend it as a top-tier option, and if it supports cmi5, that would be the best choice.

    Here’s a detailed article with more information: Rise 360: How to Report Completion and Success Statuses to an LMS

    Please don’t hesitate to reach out if you have additional questions.