Forum Discussion
LindsayCassel-3
29 days agoCommunity Member
Rise 360 Video Upload Processing Error
We have a deadline to launch a course today and when trying to upload a video to our course in Rise 360, we are receiving the 'Processing Failed. Please check the file and try again. message.' We hav...
BobBednarz-93b0
29 days agoCommunity Member
Also encountering this problem. I've been trying to upload a medium quality 5 min video again and again. Tried suggestion of no spaces in file name and it did not work.
- LaurenConnelly28 days agoStaff
This issue should be resolved! Please let us know if you come across any issues with uploading videos to Rise 360.