Rise Custom Labels Not Working?

Hey Pam!

I recorded a quick video to show you what my custom Embed labels look like in Rise. 

If that's not what you're seeing, could you also record a Peek to show me what's happening on your end?

Hi Alyssa,

Here's a link to my video. There's no audio. I wish my labels were behaving like yours!  :) 

Hey Pam, thanks for the video!

I noticed you never clicked on the Preview button in the upper-right corner. You'll want to click on Preview in order to see that custom label. 

Let me know if that helps!

Hi Alyssa,

Previewing doesn't reflect the changes either. I've attached a screen shot of the embed from the preview window. 

Thanks,

Pam

Hey Pam,

Hmm, seems like there's something going on here. Would you mind sending me your Rise "Share" link so I can view the course in my browser? Thanks!

Sure thing! You can send it to me privately right here. 

Hi there Pam,

Following up to let you know our team is taking a closer look at this behavior. As soon as we get it straightened out, I'll come back around to give you an update!

Hello,

I opened a project to update the "Start Course" button to "Open Guide," and I've noticed that it updated the "Start Course" button across ALL the course I'm listed as the owner on. 

Is there a way to fix this so it updates the default button text for just the course settings I'm in, or do I need to create a fully custom button to get the change to apply to just one course?

Thanks.

Hi Chris,

Karl is spot on! When you edit text labels, the changes affect all your Rise 360 courses that use the same label set. For example, if you edit the built-in English label set, every course that uses that label set will automatically get the same changes.

We recommend creating a new label set when you need to customize text labels so you won’t accidentally change the labels in other Rise 360 courses.

Check out this article for more details on label sets in Rise 360!

• How to Customize Text Labels

Hi guys,

I have the same issue in my projects. My courses are in French. But when I change the label on the Continue button, it stays in English. :-( I have tried creating a new label set and the problem is not solved. A little help would come in handy. :-)