Forum Discussion

AngieSweeney's avatar
AngieSweeney
Community Member
2 years ago

Rise error message Incorrect file package – missing imsmanifest.xml or AICC structure

Hi everyone,

Greetings from Toronto!

I am brand new to Rise and am getting this error message when we try to upload to DualCode: 'Incorrect file package – missing imsmanifest.xml or AICC structure'.

Since I have never used Rise before and I suspect that there is something at the export level that I am doing wrong. I am attaching a pic of what I am doing...

Any help would be appreciated and have a great day.

Angie

 

rise 360
  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    2 years ago

    Greetings, Angie! Are you still having trouble with loading your Rise 360 course into Dual Code?

    Your screenshot looks good to me; so I don't think you chose an incorrect setting when exporting. Here are a couple of quick tips:

    • Export a new instance of your course and attempt to upload the zipped SCORM package into your LMS.
    • If a new version doesn't work, after exporting your course, unzip and rezip the package contents. Try uploading again. Here's a quick video of how to do that.

    If you're still stuck, please reach out to us here! We'll be glad to help.

Related Content